Great course.  Really enjoyed the break-out sessions, and the practice situations.  Thanks

Nikhil Patel, 3M Health Care Ltd, UK

The exercises for classifying observations and also preparing audit plans and ‘aide-memoires’ were really really useful.  The ‘role-play’ close-out meeting was really fun!

Leisa Virgo, Eisai Manufacturing Ltd, UK

This course will help me to start performing external supplier audits.  The information gained will prove invaluable to begin this.

Kirsteen Scott, Eisai Manufacturing Ltd., UK

Excellent tutors who made the course a joy to attend and who added ‘fun’ to the subject

Melanie Turner, DDD Ltd/Fleet Laboratories, UK

Good mix of workshops/theory.  Broad agenda (covering ‘all’ areas).  Good tools.  Very professional in a positive atmosphere.  I will recommend this course to other people.

Helen Tronje, Octapharma AB, Sweden

Really enjoyed the course. Very well run.  Subject was made entertaining and fun thanks to the tutors.

Vicky Brett, Novartis Grimsby Ltd., UK

Perfect course for GMP experienced people now in the auditor field.  Experienced tutors with a very good and ‘entertaining’ (not boring!) presentation. Very good atmosphere!

Dr Christian Schmitt, Boehringer Ingelheim GmbH, Germany

A very good and comprehensive course with excellent tutors.  Maybe even more group discussions regarding sharing audit experiences.

Fatima Stensvad Flodin, Octapharma AB, Sweden

Excellent presentation and good balance.  Great with interactive sessions. Networking opportunity.  Much improved underpinning knowledge of auditing technique and process that will strengthen my ability to auditor.

Lindsay Plant, Novartis Vaccines and Diagnostics Ltd, UK

I enjoyed this course and learnt a lot.  It is important to enjoy when you are learning. Thank you Liz, Mike and Graham

Jennie Rowland, INEOS Healthcare

Excellent course to get a complete overview of all GMP aspects!  Special compliments for tutors; how they keep our attention during those days!  Good balance theory and day to day examples.

Janet Wonink, NV Organon

Excellent knowledgeable tutors.  Very effective facilitating skills of all tutors.  All delegates included throughout.

Ian Hamilton, Novartis, UK

Very good course, obviously amount of content is reliant on amount of time available.  Tutors allowed enough time for questions and were very approachable.  They had extensive knowledge. This course is very suitable for everyone who has no active role within a GMP environment; even suppliers to the GMP companies.

Kelly Lindsay Jeremy, Sanofi-Aventis

Superb enjoyable and expertly delivered.  Many thanks

Doug Strachan, Emcor

DBA’s eleventh series of training for Qualified Persons kicked off, in York from the 4^th to the 8^th of October, with a fantastically successful module on pharmaceutical Law and Administration.  This is a complex and potentially dry subject but the feedback from the 40 delegates, who gave the course an average score of 4.8 out of 5, showed that the tutors delivered a really useful, interesting and enjoyable five days of training.

“Tutors demonstrated excellent knowledge and aptitude for teaching.  "Made a dry subject fun!" - Jasbir Rattu, Richmond Pharmacology

“DBA tutors excellent as always.  Group activities really helpful in learning to apply learning in real situations.” - Anne Moore, DDD Limited

“Excellent course, very well structured.” - Jill O'Mullane, Genzyme

“The involvement in the groups made this the best course I have taken” - Craig Beasley, Biogen Idec

“Really great course - a complex subject made enjoyable!  Material and support given is excellent.” - Krystyna Woodward, Actavis UK Ltd

“DBA manages to make legislation interesting and fun.  I have now a much better understanding which legislation and laws exist, where I can find them and how they interact and relate to guidances.  Thanks!” - Brigitte Boxma, Intervet Schering-Plough

The course enabled the delegates to understand pharmaceutical laws and guidance and how they can be effectively complied with.  This will enable them to provide real benefits to their companies.

Did you know?

·          There is no such thing as ‘root cause’ for any quality incident

·          To prevent ‘human error’ you must first remove unnecessarycomplexity in everything.  Systems procedures, processes and practices must all be simplified!

·          Many errors and mistakes are caused by poor decision making.  This is not surprising since our brain is wired for speed, no accuracy!  Without a structural and disciplined approach to decision making you’re in trouble!

·          You can prevent human error by removing potential causes before they mature into incidents

Delegates who attended our recent course now have the tools and techniques to dramatically reduce human error in their companies.  35 delegates from 11 countries really enjoyed the course.

This is what they said …

The most useful course I have ever been on.  I wish all my colleagues had been here as well

Flemming Morch Hansen, Bavarian Nordic, Denmark

The best course in years.  Martin’s stories are very good – laugh ‘tears’ relate to them

Lene Hansen, Novo Nordisk, Denmark

I got much more than expected, thanks!

Heidi Meinertz Jensen, NNE Pharmaplan, Denmark

Lots of tools to take away.  Good training methods, analogy’s and explanations got things across really well. Just hope I can remember the big Mind Map.  Really good 3 days

Craig Hunter, Thermofisher Scientific, UK

Very good course; highly motivated to go back starting to deal with human errors in a new way.

Michael Nordahl, Novonordisk, Denmark

I really enjoyed the course and I would love if the rest of my company was able to hear it.

Ana Sestak, Pliva Ltd, Croatia

Very enjoyable and informative course presented by knowledgeable and engaging tutors

Chris Smith, Recipharm Ltd, UK

I think that this has been a very inspiring course.  I feel like I have got alot of tools that I want to bring with me and use in the future.  Thanks!

Tina Ilsoe, Novo Nordisk, Denmark

Excellent graphics and exercises, simplification of course demonstrates ‘it can be done’ without adding complexity.  Experiences were powerful examples of right and wrong.

Aidan Russell, Genzyme Ireland Ltd

Really helpful and useful course.  Would like to send entire management group on this course!

Clara Hallen, Nycomed Pharma, Norway

Excellent ideas and guidance

Shirley Mutch, Genzyme Ireland Ltd

Excellent, well researched, well presented, well explained content

Lucy Congdon, Thermofisher, Ltd

Good to know about the brain working method ad the influence of some parts of the brain on good decision making process

Ivar Post, Solvay Ltd, The Netherlands

If you couldn’t make it to this years course don’t worry, we can come to you.  If you would like a customised ‘in-house’ course on ‘Human Error: Causes and Prevention’ please drop me a line – [email protected]

Our course is now recognised as the best available to anyone anywhere in the pharmaceutical industry.  That’s not us speaking but our delegates.

Over the last 3 years we have been privileged to have presented this course to over 600 delegates worldwide, including representatives from 4 regulatory agencies.  Here are some of the feedback comments from our most recent course in Philadelphia, PA.

Fantastic course, excellently presented – inspirational and practical

Brian Hilton, Almac Clinical Services

Found the course to be extremely helpful and educational.  Offered tools to provide immediate impacts.  Course content was beyond my expectations.

Brian Hilton, Almac Clinical Services, United States

Really enjoyed the content.  There are many ‘takeaways’ I want to put into practice.  So many concepts are extremely relevant to my scope of job. I will highly recommend to other colleagues.

Megan Dodson, GlaxoSmithKline Biologicals

I really appreciated this course.  I am motivated, excited to get back and apply these logical thoughts and simple bits of wisdom.

Troy Suessmuth, Almac Clinical Services, United States

Excellent tutors. I would attend other courses from DBA that also have this quality of tutor (passionate, knowledgeable, engaging)

Melanie Mintz, MDS Nordion, Canada

Course tutor very experienced.  His stories add so much value to the course content.

Maria Kirsch, Pfizer, United States

Course tutors very knowledgeable.  Tutors very passionate about subject, making it easy to stay engaged. Great correlation to ‘real life’ examples.

Richard Alcantara, Genentech, United States

This was an excellent course.  This course has provided new knowledge and awareness related to human error.  I believe that this information has provided me with the tools to help me drive changes at my site.

John Ackermann, Amgen, Inc., United States

This was an excellent course.  I have learned many practical tools that I can take back and immediately implement.  The course presenters were excellent and made the learning experience great.  I would further recommend this course to other colleagues.

Anthony Macolino, ImClone Systems, Inc., United States

Preventable ‘human error’ is costing companies a fortune and putting patients at risk.  Don’t be left behind!  If you couldn’t make this session don’t worry; we can come to you.  If you would like a customised in-house course just email [email protected] for more details.

Remember… human error is preventable!

Very useful, as I am not a microbiologist, I start to understand the topics of interest better

Ilona Heerdt, BV Cycotron, The Netherlands

Course very relevant to me, although I R&D, as we are performing facility OPQ for IV manufacture with a view to getting MHRA licence

Imy Farquharson, Sanofi Aventis, UK

The three courses together provided a good refresher which is what I was looking for

Susan Earps, BMS, Liverpool

Did not find the course complex.  Steriles all a can of worms but interesting!

Adam Zaki, Goldsheild Group, UK

Before the course I was doubting to attend because there were two days dedicated to EM.  But these two days has helped me a lot to understand all the concepts related, and the microbiologists also with the control in sterile products.  Really useful to me!

Salvador Mirallas, Sandoz

Well presented and pleasant environment.  Enjoyed the course.

Brendan O'Hara, Novartis Vaccines

Good detailed information.  Good presentation tutors.  Excellent knowledge

Rob Van Rooij, MSD, The Netherlands

The course has increased my knowledge and helped me carry out my job more efficiently

Paul Hughes, Wockhardt, UK

A very intensive and useful day

Salvador Mirallas, Sandoz, Barcelona

Good course content and excellent presentations

Ian Tucker, Wockhardt, UK

Very good course on a subject that will always be open to subjective interpretation

Domenico Procopia, Baxter, UK

Excellent tour of Annex 1 and comparison to FDA guidance

Scott Smith, Sanofi Aventis, UK

‘It is not the strongest or most intelligent of species that survive …

but those able to change and adapt”

Charles Darwin

Over 14 companies from across the EU attended our course on How to Simplify and Improve Change Management Systems.  During the course they actually redesigned their change management systems to make them simpler and more efficient.

They were show how to:

• Reduce system complexity.  Once delegate reduced her change control SOP by 70%
• Use customised impact assessment forms to improve and speed up their approval process
• STOP change requests that add no value
• Implement any change successfully

After the course one delegate informed us that the knowledge gained on the course has completely transformed her company’s change control system.

• Change control SOP reduced by 25 pages
• The average approval time is now 2 days (reduced from also 6 weeks!)
• Most changes are now implement successfully

Here is what other delegates said about the course;

Very interesting.  A lot of information and a lot of ideas to set up back at work

Patrick Francis, Baxter Bioscience, Switzerland

The course opened my eyes into new ways of improving our Change Control System

Lee Debenham, Goldshield Group, UK

Excellent discussion and opportunities to hear everyone’s examples and ways of working

Ruth Downs, UCB, Slough

The tutors are excellent, easy to understand, manage to involve and motivate us participants.  We get a lot of input and good guidance and can get back home with an idea of how to simplify your systems

Hilde Brødsjø, Weifa, Norway

Very informative and interesting.  Able to amend our change control procedure in line with the training which is definitely assist our processes

Lee Wong, Wales NHS

 Have thoroughly enjoyed the course. Content and length ideal for our situation.  Excellent tutors and will be recommending other courses for our company

Claire Anthony, Quantum Specials, UK

Content and style of course excellent. Useful to share experiences with other delegates

Emma Haines, Quantum Specials, UK

Got some ideas if how improve our CC system courage more non QA people to attend

Keith Heys, Wockhardt, UK

This is what the delegates learnt:

• How to conduct ‘root cause’ investigations, no matter how challenging the incident
• How to drastically reduce the number of ‘repeat’ incidents
• Hot to ‘triages’ incidents within hours
• How to complete investigations in 2-3 days, no 30!
• How to write reports that make sense many years after the incident
• How to use your Deviation and CAPA system to drive continuous improvement

This is what the delegates said about the course:-

Very good and comprehensive course

Christina Huf, Shionogi Ireland Ltd

Generally very good, tutors very well informed and experienced

Sean Ring, Nova Labs, UK

Customisation of the course considering the groups needs were really appreciated. Good group sessions to exchange practices, very useful.  Very lively course.  Overall very good!

Sebastien Duquesne, Switzerland

Excellent course – thoroughly enjoyed

Claire Anthony, Quantums Specials Ltd., UK

Representatives from over 9 companies based in the US now have the skills needed to make the right risk-based decision … no matter how challenging.  This is what they thought of our most recent, high interactive course:-

This was my second DBA course.  It was as outstanding as the first course I attended.  I received useful information that I can immediately utilize when I return to work tomorrow.  DBA is at the top of my list for continuing education in pharma.

Keith Collins, Schwarz Pharma Manufacturing

I appreciate the attention to detail and experiences shared by the tutor.  I have learnt new techniques and tools to help drive the risk and decision making analysis process. 

Tony Sorensen, GSK Biologicals

The course took away numerous tools to utilize in everyday decision making.    Addressed everybody’s' concerns and learning objectives with great discussions and case studies.  Loved new ideas such as mind mapping.  Would highly recommend

Michael Narciso, GSK Biologicals

Very insightful course, would recommend of colleagues

John Evers, Lantheus Medical Imaging

Very interesting course; especially like the hands-on and team exercises

Felix Martinson, Covidien

Many companies have Quality Systems that are overly complex, slow and costly.  In short, Quality Systems that are no longer ‘fit for purpose’.  Over 50 delegates attended our 5 day course on ‘Quality Management Systems’.  Most gave the course the highest rating possible (5.5).

During the week they learnt, amongst other things:

• How to do more with less and improve regulatory compliance
• How to make your QMS a ‘Business Management System’
• How to use risk based decision making intelligently, no matter how challenging the situation
• The why, what and how of ICH Q8, 9 and 10
• How to triage deviations to ensure that root cause can be fixed every time
• How to review and approve any planned change in minutes
• How to dramatically improve the speed and effectiveness of your Batch Record and product release procedures
• How to manage complex supply chains confidently!

If you couldn’t attend the course, don’t worry, we will be repeating it in 2011.  Alternatively we can come to you and present a customised ‘in house’ course.  This is also a lot cheaper and more convenient!

Anyway here is what some of the delegates thought about the course:-

“Learned a lot. Lots of interaction – great teachers, very experienced/enthusiastic.  I will come back for more modules”

Margaret van der Maij, Erasmus Medical Centre, The Netherlands

“Friendly, knowledgeable and helpful tutors”

Danny Leung, Actavis, UK

“Excellent course; thank you”

John Horry, Reckitt Benckiser Health Centre, UK

“The course more than met my requirements of learning about QMS and what is coming in the future.  It was well structured and has given me a lot of food for thought and motivation to improve my business and myself”

Adam Haigh, Galpharm, UK

“Inspired strategic thinking.  Broadened my perspective”

Barbara Glantschnig, Octapharma, Austria

“Learn a lot!  Great experience!  Thank you very much”

Ivan Gregurek, Farmal DD, Croatia

“The class was terrific… comprehensive and well executed.  The tutors were extremely well prepared and clearly explained the ideas/content. They were receptive to questions.  I really enjoyed the group work.  Great overall experience!”

Jessica Norman, Milennium Pharmaceuticals Inc

“Great course, excellent lecturers.”

Mark Fosbenner, Novartis

“The notes/slides are the best handouts I’ve seen provided with a course.”

Brian Custard, Sanofi-Pasteur

“Overall course was excellent.”

David Vario, Bristol-Myers Squibb

“Well played, excellent instruction and excellent instructors.”

Kyle Haroldson, AMAG Pharmaceuticals Inc

“Excellent course - several light bulbs have gone on!”

Dave Preston, Colgate Palmolive, UK

“Sufficient ammunition to convince (senior) management of the way ahead”

Jan Henk Brinkman, Linde Gas, The Netherlands

“Guest speaker about real examples of the business benefits was a real add-on for the course!!”

Andre de Jong, Astellas Pharma, The Netherlands

“Very good 'first hand' experience and guidance provided by industry expert tutors”

Martin Dennison, Reckitt Benckiser, UK

DBA recently ran Module 8, Pharmaceutical Packaging in York with 36 attendees. The feedback from the course was excellent scoring 4.5/5.0

As well as covering the basics in the Qualified Person Study Guide the course also took the opportunity to let the delegates get hands on and visit their supply chain including visits to the label printers, a wholesaler and some local Pharmacies.

We also brought to the course some of the key issues facing today’s QPs in controlled temperature storage and distribution and anti-counterfeiting concerns, including a case study on some anti-counterfeiting measures.  As ever we were delighted to welcome back to the course some former QP delegates in a subject matter expert role describing to today’s students the day to day challenges faced by a QP working in the fascinating area of packaging and supply chain control.

The feedback included some very kind and complimentary verbal comments plus some written comments which greatly pleased the DBA delivery team and the guest speakers including…

*     Good mix of lectures, group sessions and industrial visits.  The visits were an excellent opportunity to see how the theory of the course is put into practice in real industrial situations.

*     The course material was excellent and met my requirements for filling in the blanks of my knowledge

*     Another interesting, thorough and professional course.  Excellent visits and entertaining lectures.

As ever, I am delighted to report that the UK based QP role and its sister USA based Quality Leadership course continue to help Quality Leaders from both sides of the Atlantic to gain a knowledge base to help them perform as the best leaders they can be for their organisations.

If you would like to know more about this or any other DBA QP course please contact Stella Pearson-Smith and don’t forget in a few weeks time

• QP9 Quality Management Systems (only2 places remaining Monday 8^th March)
• QP free seminar Tuesday 9^th March - find out more about the uniquely successful DBA QP training, whether as a potential QP or someone engaged in Technical or Quality Leadership and decision making

“I enjoyed this course vey much.  I hope to improve autoclave operation and maintenance at my place of work.  Thank you.”

Paul McCourt, Teva Pharmaceuticals, UK

“Excellent course that gave me a great understanding.  Many thanks!”

Keeley Fisher, Teva Pharmaceuticals, UK

“The big advantage of these courses is that at the beginning you don’t know what to expect, but at the end you are full of new ideas and opinions”

Erwin Snellink, Solvay Biologicals BV, The Netherlands

“The knowledge of the two lecturers was excellent.”

Richard Swift, Eli Lilly & Co, UK

“Increased my knowledge a lot!  Thanks for bringing clarify to the CTD!”

Karin van den Bogaert, Janssen Pharmaceutical NV, Belgium

“Excellent course; very enjoyable, relevant and useful.  Thank you!”

Emma Beausang, Prostraken Pharmaceuticals Ltd., UK

“Brilliant course.  The speakers’ experience really shone through.”

Mohammed Bashir, Gilead Sciences Ltd., UK

“Tutors’ knowledge and experience were excellent.  The ways things were presented and discussed has given me a lot of confidence in the subject”

Johnathan Connell, GlaxoSmithKline, UK

“This course was extremely beneficial to me.  I really enjoyed the buzz groups and the open discussion.”

Sinead Mimnagh, Elan Drug Technologies, Ireland

“Welding demonstration was very useful.”

Giorgos Virvilis, Johnson & Johnson, Switzerland

”An excellent, informative course, applicable to a wide range of pharma job roles, that was kept light and entertaining.”

Jayne Richardson, Rosemont Pharmaceutical, UK

“A great opportunity to understand the methodology of QbD.”

Rupert Lukas, F. Hoffman-La Roche, Switzerland

“Delivered by experts who really know the subject matter.  Obviously leading the way in their field.”

Kevin Currie, Rosemont Pharmaceuticals, UK

“Great tutors”

David Engelen, DeLaval Chemicals, Belgium

“Super course!! Thanks.”

Morton Lysen, H. Lundbeck a/s, Denmark

“You made GMP live and fun during 4 whole days.  Bravo.”

Emmanuelle Jais Blum, Sanofi Pasteur, France

“Not al all what I expected.  The best course I have ever attended, hands down.”

Douglas Craig, Emergent Biosolutions, Inc., USA

“Everyone can benefit from this course. “

Richard Eidle, Merck & Co., Inc., USA

“Excellent instruction and tutors.  The overall simplicity of the concepts is fantastic!”

Robyn Sweinhart, Alkermes Inc., USA

“Excellent. Stories from instructor made it memorable”

Arlene Nordstrom, Genzyme Corporation, USA

“Very informative. I would definitely recommend this course.”

Premilla Pillay, Moorfields Hospital, UK

“Would recommend this course to others.  Thank you.”

Cheryl Chambers, Convatec, UK

“Excellent course.  I had experience in all areas but this has really broadened my knowledge and understanding.”

Martin Edwards, GE Healthcare, UK

“Excellent training course”

“Once again, excellent presentations from DBA tutors.”

Paul Blischke, Schering-Plough, UK                                

“An excellent walk through current and prospective pharmaceutical legislation.  Essential CPD.”

Neil Wayman, AstraZeneca, UK

“Clear and concise presentation.”

Daniel Bell, Napp Pharmaceuticals, UK

“Great update – thanks!”

Sandra Ferrer, Wyeth, UK

“Will allow us to streamline our current process.”

Clive Harkness-Moore, Ernest & Jackson, UK               

“I can now go back and start!”

Caroline Robbins, Excelsyn Molecular Development, UK

“My current PQR template will definitely be adjusted.”

Tom de Bruin, Teva, Netherlands

“Course content was excellent.  Many thanks Erika and Stewart.”

Matthew Dorsey, Boehringer Ingelheim, USA                

“Excellent span of topics.  The course definitely exceeded my expectations”

Erika Molignano, Genzyme Corp, USA

“I really enjoyed this course and look forward to taking another DBA course.”

Mona Shah, Millennium Pharmaceuticals, USA

“Excellent. Thoroughly useful and enjoyable.”

John Horry, Reckitt Benckiser, UK                                  

“Excellent DBA course – as always”.

Jack Beattie, Lilly, UK

“Course tutors and content were excellent and met all my objectives for attending this module.”

Araf Sheikh, Goldshield Pharmaceutical, UK

“You can ‘feel’ the experienced of the tutors.”

Claudia Zegner, Baxter, Austria                                        

“Very interesting and very useful.”

Margit Roelofs Heyrmans, Schering-Plough, Netherlands

“I enjoyed this course.  I believe I will be able to look at human error in a more constructive and logical way in the future.”

Pam Ford, Health Protection Agency, UK

“Course was energizing and offered practical application strategies.”

Debra Storms, Bristol-Myers Squibb, USA          

“Will recommend this course and tutor to colleagues.”

Lara Collier, Genentech, USA

“Made me aware of the cost of quality and has important it is to use metrics that really matter.”

Geri Brousseau, Genentech, USA

“I really enjoyed this course and would love to come on more.”

Zeeta Osborn, Teva, UK       

“Tutors very experienced and helpful.”

Matthew Whitby, Patheon, UK

“Really enjoyed the whole course.  Particularly useful session on regulatory updates.”

Carol MacDonald, GE Healthcare, UK

“Very interesting, rich and rewarding course.”

Richard Sayer, Wockhardt, UK

“An excellent course.  Implementing even the most basic principles I’ve learned this week will benefit both me and my company so much.”

Andy Powell, Wockhardt, UK

“Excellently structured and presented course.”

Shaun Barford, UK

“I understood more this course than from 2 years of ‘A’ level statistics.”

Philip Rose, Patheon, UK

“Excellent presentation of techniques available. Inspired me to explore the opportunities further.”

Richard Sayer, Wockhardt, UK

It was very refreshing to come to a course with such content being the material.  Many times classes just graze the top and only use buzz words.  Interacton throughout the course was very helpful for understanding the material.  I look to the next modules to come.  Debra Lane, Shire.

Good balance of presentation and team work exercises. Appreciate openness and willingness to discuss and answer questions.  Good mixture of industry represented.  Debbie Lennon, GSK Bio.

The tutors passion for the subject matter made the course! Roger Evans, Vertex Pharmaceuticals.

“Very knowledgeable instructors with a lot of practical experience - plus very entertaining for dry subject matter.” 

Susan Freije, Colgate-Palmolive Co.

“Content and instructors were excellent.  I gained a good understanding of some of the history and background of the guidances that I will use to drive change and educate my colleagues.” 

Raquel Iversion, Genentech Inc.

“Excellent course.  Excellent instructors.” 

George Flynn, former FDA Investigator

“Very emotional course. Very well organised. Good material provided and is well written.”  Sardar Ali, Bayer

“Overall this is one of the best and most relevant courses I've taken in this industry.”  Barbara Lowe, Genentech Inc.

“The tutors demonstrated in depth knowledge of the subject. Great presentation skills, very pleasing and showed a genuine concern.  I have already identified some individuals at work who will great benefit from this course.” 

Matthew Teli, Shire

“I really appreciate that this course inspired me to think critically and ask/note many questions.  I suspect this is because it advocated a refreshingly open vs. closed approach to quality.” 

Gudrun Finn, Genentech Inc.

“Great information presented in a fashion that was easy to understand”

Levi Straub, Uckele Health & Nutrition

“Good course” I learned a lot!”

David Bruce, Uckele Health & Nutrition

"This course has proven to be very valuable and the depth and detail of information delivered by all 3 tutors was excellent."

Clodagh Phelan, Sciele Pharma, Ireland

"This course helped me to be aware about the challenges that I'll be facing in a near future"

Maria Paula Teixeira, Bial Portella, Portugal

"Mock viva by far and away most useful part of any training course I've ever attended."

Chris Jeans, Simbec Research, Mid Glam, UK

 "A thoroughly enjoyable and informative course.  It is great to have access to such a wealth of experience and knowledge as demonstrated by the course tutors"
Fiona Kilkenny, Seven Seas, UK

"I really appreciated the quality of the lectures.  The tutors really interacted with us and were really dynamic.  It was a real pleasure to participate to this training."

Thomas Wendling, Celegene, Switzerland

"Exceptional tutors.  Very comprehensive materials.  Without a doubt, this was the most engaging course that I have attended in my career!"

Christopher Dominguez, Acadia Pharmaceuticals, San Diego, USA

"Particularly enjoyed the 'soft skills' parts of the course, as this is not covered in ISO type audit courses in my department yet is very important.  Great to hear experiences of audits from delegates and tutors. Very reassuring to hear that they have similar experiences/thoughts/feelings when auditing.  Cultural awareness aspects were very useful"

Aline Denton, Ceredigion, Wales

“Very enjoyable and factual; felt like I have learned something new as well as consolidating existing knowledge.  Looking forward to putting what I’ve learned into practice.  Trainers were fantastic as always.”

Nigel Westwood, Cancer Research, UK

"This is the best DBA course I've attended to-date. Need to encourage senior management to attend next one as the messages it delivers are essential to move our industry forward."

Dave Preston, Colgate Palmolive, UK

"It has prompted me to follow-up on some current practices with a view to change/improve. Good networking opportunity. Break out sessions very valuable."

Laura Walters, sanofi aventis, UK

“Excellent knowledge shown by tutors”

Gavin Jones, SSL International, UK

“I enjoyed the course.  The course leaders do it very well”

Jeroen Cox, GE Healthcare, The Netherlands

“Good update of current thinking practices and industry/regulatory expectations”

John Brooks, Sanofi Pasteur, France

“Excellent”

Kevin Bailey, sanofi-aventis, UK

“Very inspiring.  Will recommend this to others”

Lene Kinow, Novo Nordisk, Denmar,

“Very good.  Lots of things to implement!”

Corinne Verzieux, Patheon, France

“I really enjoyed this course!”

Nora Copeland, Shire, USA

“The instructors could not have been better – absolutely the best SMEs”

Kristen Schomer, Abraxis Bioscience, USA

“Worth all the money!”

Maritza Adrover, Watson Laboratories, USA

“Excellent presentations. Tutors were very giving of their time and initiated interesting discussions!”

Kathy Rea, Pinewood Healthcare Ltd, UK

“Yet another excellent DBA course”

David Preston, Colgate Palmolive, UK

“High quality and well organised.  Thank you very much!”

Alexandria Sirzen, F. Hoffman-La Roche Ltd, Switzerland

“Thanks!  I loved every minute and learned a lot!”

Sylvia van Gaal-Versteege, Intervet, The Netherlands

“A worthwhile and enjoyable course – as we have come to expect from DBA”

George Scott, GlaxoSmithKline, UK

“Brilliant course.  Will be of great help with our Greenbelt project of MPR Streamlining!”

Clare Watson, Medimmune, UK

“Interesting ideas to improve our process”

Heinrich Brinkmann, Roche, Switzerland

“A course of the highest value”

Malin Kylberg, Q-Med, Sweden

“I have learned a lot of new things”

Irene Hernandez Lozano, Esteve, Spain

“The best technical course I’ve been to in many years”

Ken Hoglund, Talecris Biotheapeutics, USA

“Excellent course”

Janice Story, Pearl Therapeutics, USA

“Outstanding Instructors”

Michael Roth, Proteolix, USA

"Introduction to Risk Assessment was brilliant."
Junad Ali, Recipharm, UK

"I'm very impressed by the knowledge of the tutors, their everlasting energy and their sense of humour. Thanks very much!"
Arie Bokhorst, Solvay Biologicals, The Netherlands

"Excellent overview of an extremely important aspect of our industry. Now to go back and challenge my colleagues!"
David Harvey, Reckitt Benckiser, UK

"Regained motivation to continue working in QA."
Markus Schoester, Novartis, Switzerland

"The standard of presenters was excellent."
Gerard Kenny, Covidien, Ireland

"Great tutors - it really makes a difference."
Daniel Pohludka, Mars, Czech Republic

"A fun and relaxing way of learning much more about GMP."
Elma Snijder, Solvay Biologicals, Netherlands

"Very informative and useful. I am sure I will be using the methods at one time or another."
Sandra See, sanofi-aventis, UK

"It put the tools in my toolbox. I'm looking forward to getting back and digging into it!"
Thomas Anderson, Pharmaq, Norway

"Congratulations! Keep this good balance between lectures and team exercises."
Krisztina Aust, GlaxoSmithKline, Hungary

"Excellent course - very well presented."
Nick Carter, Dales Pharmaceuticals, UK

"Experienced and dedicated tutors, combined with buzz groups is DBA's strength compared with (the competition). I will definitely participate in DBA courses in the future."
Susanne Rygaard, Polypeptide, Denmark

"Loved the practical approach to all the content that reinforces...'This can be done,...this HAS to be done'. It makes sense." 
Evelyn Elias, Amgen, Puerto Rico

"I thoroughly enjoyed this course and learned much more than expected." 
Mirenda Scott, UCB Pharma, USA

"I now have quite a few ideas on how to change or influence change in areas of my control."
Christy Nagel, Genentech, USA

"Excellent course - should be something everyone in an upper management position has to go through!" 
Maria Boyd, Amgen, USA

"Normally, I am sceptical about the value for time and money of training courses, but I can say that this one was excellent in content and standard, and definitely worth attending."
Tim Farries, Senior Biologicals Development Manager, Ark Therapeutics Ltd, UK

"Very useful.  Buzz Groups really good." 
Louise Grotu Hansen, Novozymes, Denmark

"Excellent course with great, highly experienced tutors." 
Sam Corveleyn, UCB Pharma, Belgium