As company supply chains become more complex their management skills become more important.

We recently presented a two day course on Supply Chain Assurance to a company based in Denmark.

As always it was a great success and delegates left with a clear understanding of how best to assure and guarantee Supply Chains.

Here are some comments from delegates who attended this course.

The training was very interesting. The trainers were excellent.  Good training!

I found the training exceptionally well delivered with key topics/issues emphasised continuously.  I would recommend this training to anybody entering this unknown territory!  The trainers, Gary and David have exceptional knowledge and experience of the industry and would be a hard act to match.  Thank you.  Tracey

Good examples used to illustrate the lectures – good time management, very interactive way to introduce some concepts from the tutors.  Once again, the difficulty will be to put into practice what we’ve pointed out during these two days.  The good thing is to know what other Pharma’ actors implemented to better control all the supply chain/QA.  I’ve realised that we do most of the things you’ve mentioned and it’s a good thing to know where to look for further information.  (Websites and details you told us about).  Thank you

I found the course excellent.  Both Gary and David were fantastic; their level of knowledge and experience was immense.  I look forward to my next David Begg course!

Great course, really helped understand how the industry needs to operate with respect to suppliers etc.

Excellent course content, really made me think about illegal practices and supply chain.

Examples from the tutors experience and buzz groups – are good and essential.

It is good to see there companies who are practically implementing the principals of QbD rather than just talking about them.

As companies move from their traditional approach to design and validation of systems, to that of QbD it is vitally import that they understand how to implement QbD in a cost effective manner.

One of our clients based in Ireland recently exp 2 day course on QbD, this was highly successful and here are some comments from delegates who attended.

Very informative and practical

This course challenged our understanding of the critical quality attribute of the process.  This was refreshing and hugely beneficial.  The systematic approach used by the tutor made the process very easy.  A lot to take in without previous knowledge.

The course was excellent; content and presentation were as good as I have seen in similar courses.  The course gave me a very good introduction to QbD and the possible areas where it can be sued within Wexport.  It was also a very unexpected fun 2 days.  Thank you Bruce.

Great course; really shows how to design processes using a risk based approach.

The manufacture of sterile products is a risky process experience when it goes wrong.  Providing your key decision makers with the skills and confidence to make the right RB decision is vitally important.

We recently presented a 4 day course in RBDM Sterile Products, for a company in India, this is what they said.

Training programme really helped me to get in-depth knowledge of cGMP.  Buzz helped me how practical problem can be solved in site.

The course has changed my perception toward problem solving and making risk assessment.

Implementations of risk assessment tools to solve the practical problems.  This course made all the departments (QA, QC, production etc) to come on same platform to take discussion based on risk assessment.

Course is excellent.   Shared experience from you, highly motivating course.

The training programme has been very helpful in clearing concepts and doubts regarding the aspects which have been the subject matter of training.

Tutors are most responsive and clarify doubts in a perfect way.  Very educative, encouraging and useful.  Thanks DBA

The trainers have driven and emphasised the important concept and while addressing any issue: risk or safety of patient, risk to business, importance of corporate culture.

Course is very useful for the industry and real life.  Way of training (teaching) is very nice.

Learnt about the methods of risk assessment.  About HACCP; a good method to make our process more transparent and robust.

Changed the perception and thinking process when using different techniques and using the set of data.

Interactive, useful, lot of practical problems have been discussed.  Participation of all team members is excellent.

This training course has made me think (rethink) on my feelings and assumptions which I had.  As an operator who is working at the bench level and recently moved into supervisor position, I really feel lucky to have such kind of training at this transition period.  Buzz groups are really good, but need few changes, so that this part of the workshop becomes more interesting, reason behind this statement is all buzz groups and workouts look similar.

Simply Superb!  I learn unknown topics and useful to my professional career.

‘In addition to our residential course, 2-4^th November, we can also customise this course to present to you and your colleagues. This allows us to focus on your autoclaves, your loads, your cycles and your challenges and problems!

We recently presented this course to one of our US clients. This is what the delegates thought of the experience:

‘Very informative. I have learnt more about autoclave is 2 days than I have in 5 years working in validation’

‘I was extremely impressed with the depth of knowledge and expertise of the course tutors’

‘Great Job, wish our maintenance guys could have attended’

‘This was a great experience. I gained much needed additional knowledge’

‘Excellent presentations and explanations’

‘Really great course material’

When autoclaves go wrong you don’t just lose valuable product…you may even lose your business. A customised in house course targeted to meet your precise needs will prevent this from happening. If you would like to discuss this further please contact Martin Lush [email protected].

ICHQ8, Q9 and Q10 can significantly benefit your business… providing you know how.

We recently presented a highly interactive and customised course for a client wishing to stay ahead of the game.

Best course in years! Great! Thanks a lot!

Birthe Lausten

Examples good

Niels Raun

The teamwork discussions were very beneficial

Karen Engell

One of the first rules in Sterile Manufacturing is ‘know thy enemy’.  In other words have a very good understanding of Pharmaceutical Microbiology!  At a recent in house course delegates went away with a very good understanding of:

• Sources of microbial contamination
• How to design out contamination risk
• How to design ‘value adding’ monitoring programs
• How to trend and make sense of the results
• How to trouble shoot any ‘micro’ problem
• How to ’risk assess’ and manage even the most gruesome of contamination incidents’

Here are some of their personal feedback…

• Excellent delivery of materials
• Very useful and very relevant to my role

Our session on ‘Risk Based Decision Making’ was warmly received by over 40 delegates from Belgium’s ‘Industry Pharmacy Group’ in November 2009

‘A very far reaching approach’

Bart De Greef, Johnson & Johnson

‘This course was an eye opener and provided a lot of useful tools and techniques

Anne Keirse, Johnson & Johnson

‘As a risk specialist from a technical background, it was a revelation to look at risk management from a completely different angle. Came away with lots of good tools and techniques

Frank Peeters, Consultant

‘Congratulations to the course tutor. The course was very practical and provided some invaluable tools and techniques for risk based decision making

K. De Turck, KDT Consulting

Poor decision making at every level, from the shop floor to the boardroom, continues to cost companies a fortune. In addition to the material costs of preventable mistakes and errors, poor decision making can also expose your patients to considerable risk and put your companies’ reputation in jeopardy. We can help you to make the right decision (at least most of the time!) by providing you with some very practical tools and techniques that have been proven to work.

If you would like more information please contact [email protected]

“The statistics part was complex, but explained well”

“A very interesting and helpful course”

"Very knowledgeable presenters with a wealth of knowledge in vaccines and monoclonal antibodies"

"Very good course.  Excellent breadth of knowledge from both tutors, backed up well by real life examples."

"Real life experiences of tutors helped us to understand the material and make it more memorable."

"The Tutor had a wealth of diverse experience and knowelge.  I felt grateful to learn from his experience"

"Made me realise that we need to focus on our processes more and have them defined a little better."

"A great speaker - very interesting and engaging.  Great job"

We recently received the following feedback from one of the company's quality leadership...

"I would like to start by re-iterating how pleased we continue to be with the training being supplied by DBA.  I, as well as others in the program, feel the training materials, content and instructors are absolutely the best in the industry."

The Netherlands, March 2009

"Excellent course - great mix of buzz groups and lectures to keep us focused."

"Excellent course, learned a lot."

"Great course.  It gives a good overview of the processing steps and the regulatory view on biotech products."

"In some areas I became aware of the need to do some extra controls, but also in some areas we do too much."

South Africa, February 2009

"I have gained a lot from this course; the tutors were just brilliant, they know their topics very well. I will definitely apply the knowledge I have gained once I get back to work."

"I now understand the importance of GMP. GMP gave me the ability to add value to life."

"Vastly broadened my knowledge and understanding of GMP. Given me much greater confidence of pharmaceutical applications."

"It was a privilege to be part of this training session by an internationally acclaimed trainer."

Ireland, January 2009

"Very good course, very experienced tutors with a lot of valuable information."

"I got a good feel for the format of an audit - great details and tips."

"Content was extremely helpful and informative and the tutors have excellent presentation skills. The course material will be very beneficial in future to help me carry out audits and self-inspections."